Reference

Privacy Policy for Your interwin Account

Our interwin Privacy Policy explains what we collect when you open an account, verify your phone, browse Live Roulette Prestige or use DANA, OVO, GoPay and QRIS.

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interwin Privacy Policy for Your interwin Account
CONTACT WHEN NEEDED

Get Help With A Privacy Request

A clear contact path matters when you want to check the Privacy Policy or ask what happened to your account data.

Account data request Ask us to confirm the account data we hold by providing your registered phone number and account reference. We may ask for an account step that confirms you are requesting your own record before sharing or changing personal data.
Wallet record check For a DANA, OVO, GoPay or QRIS question, include the payment rail, date and transaction reference. We use that narrow set of details to trace status without asking you to disclose a wallet password or verification code.
Access concern If a login alert or unfamiliar device appears, contact account support and mention the device path and approximate time. We can review the access record, help secure the account and explain which Privacy Policy data was used.
OUR DATA PRACTICE

What We Do With Your Personal Data

We keep this policy practical by connecting each privacy purpose to an account action you recognise, such as phone verification, a QRIS receipt check or a login from a new device.

Collection at account opening

When you create an account, we collect the details needed for account access and phone verification. We do not treat every page visit as a request for extra identity data; collection should connect to a stated account, security or support purpose.

Payment references

A DANA, OVO, GoPay or QRIS transaction can create a reference, amount and status record for reconciliation. Bank transfer and virtual account records may serve the same purpose, helping us answer a receipt question without storing a wallet password.

Cookies and device signals

Cookies can remember a session choice, while device and browser signals help us identify unusual account access. You can manage cookie settings through your browser, although changing them may affect sign-in continuity or the way a policy page loads.

Account security checks

Phone verification and access records support checks around Secure Account Access. If a sign-in comes from an unfamiliar device, we may ask for an additional account step before discussing personal data or changing account contact details.

Retention and deletion

We keep personal data only for the period connected to account operation, support, security, legal duties or a payment dispute. When a permitted deletion request is accepted, we remove or separate data that no longer needs to be retained.

Requesting a change

You can ask us to correct inaccurate account data or clarify how a record is used. Include your registered phone number and the specific field in question; we will confirm ownership, assess the request and reply with the next step.

Privacy Policy Answers For Indonesia

These Privacy Policy answers cover the points you are most likely to check before opening an account or sending a data request. We keep the examples tied to real account actions, including phone verification, wallet reconciliation and device access. If your situation is unusual, contact us with the relevant account reference and we will explain the applicable path where local law permits.

It covers personal data collected through account opening, phone verification, sign-in, cookies, support requests and payment status checks. It also explains retention, security, permitted sharing and how to request access or correction when the request concerns your own interwin account.

We use your phone number to create and protect account access, complete phone verification and locate the correct record when you contact support. It can also help us distinguish your account from another account during a DANA, OVO, GoPay or QRIS status question.

The policy covers payment references and status details connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. These records help us reconcile a receipt or investigate a stalled status; do not send us wallet passwords, one-time codes or full card details.

Yes, where local law permits, you can request a copy or explanation of personal data linked to your account. Send your registered phone number, account reference and the specific data you want checked. We first confirm account ownership before disclosing personal records.

Contact account support with the incorrect field, the replacement detail and your account reference. We may complete a phone or account verification step before changing it. A correction request is separate from a wallet status check, so describe both if they are connected.

Retention depends on why the record exists. Account, security, support and payment records may remain while needed for access, dispute handling or legal duties. When those purposes end, we delete, separate or restrict the data where local law permits.

You can adjust cookie settings in your browser or device controls. Some cookies support session continuity and account access, so blocking them may require you to sign in again or may change page behaviour. The Privacy Policy explains the purpose of each cookie category.

Related Pages

interwin Indonesia About Us Secure Account Access Account information Live Roulette Prestige